Marketing for Musicians & Fans

Forget the artists for the moment – forget about what the DJ wants, what the band or their manger wants and let’s focus in on you – the fan – the customer.  What do you want?  It’s great to get a hand written note from your favorite player – maybe a signed T-shirt or a retweet from the lead singer but what if they were so busy interacting with their fans, with you, that they didn’t have time for music?   What if you demand so much of their time that their next album sucks?

We all know there has been a huge change in the Music business over the last decade – it’s not just about music – this affects any business where the product can be digitized and replicated for zero cost.  Everything changes – production changes, distribution changes and marketing sure as hell changes.  I’m currently studying at the Berklee College of Music: Online Music Marketing with TopSpin and it is fascinating.

The core discussion is centered on Direct to Fan marketing; we know you all love an acronym so we’ll refer to it as DTF marketing from here on.  DTF marketing is brilliant – it means you don’t have to pander to anybody else, no dealing with coke addled label reps or bigger picture politics – you can do whatever you want.  You can release your album – call it a ridiculous name and stick candy covered elves on the front and the only people you need to answer to are your fans.  It all sounds utopian doesn’t it?

Except there’s a problem; what if you don’t have a lot of fans?  What if you weren’t “broken” by the existing label system and you’re sitting in front of your laptop wondering who to email next?

The concept being pushed by the TopSpin team is that of the Middle Class musician – basically in the old days (like 2 years ago!) you either made it - i.e. signed with a label, got your album funded and got promoted through the system (and even then it was unlikely that you would actually “make it”) or you didn’t make it – i.e. you didn’t get signed, didn’t get to make your album and didn’t get hot groupie sex.

The middle class musician falls somewhere in between the two extremes – you might not become the next John Mayer or Death Cab, but you do get your album made and can quite probably make a living from having a couple of thousand fans – if you’re a sole artist.  However – the minute you start to scale – the minute you have 5 members in the band you need more fans and without access to label cash and label established marketing channels – how the hell do you get them?

The answer is through hard bloody work, one fan at a time, making real relationships with your audience, answering their emails, responding to their tweets, viewing their videos and listening to their mashups.  By becoming accessible you deepen the bond between band and fan and when you have something new – the fan will talk about it and share it with their friends – the marketing of your music spreads organically through the fan base – your fans are your marketing – not the radio station.

But each fan demands your time – the story of Jonathon Coulton scares the hell out of me – great indie artist, started writing and posting a song a day, got some traction, grew his fan base by developing immediate online relationships with them, was super smart about his career and now probably makes around $100k a year as a truly independent artist.  So – what’s scary about that?  Well – The last I heard, Jonathon was spending 6 hours a day at his laptop maintaining the relationship with his fans which is great – but – where’s the time for music in that?  Not only that – how can he possibly scale it any bigger using the same model – surely more fans means more time online and eventually he’s going to reach a point where he can no longer maintain a deep enough relationship with his existing fans, let alone his new fans and ultimately things will slow down and then decline.

Add on top of that that if you’re a 4 piece rock band – you need 4 times as many fans as Jonathon has in order to get a decent lifestyle, which requires 4 times as much work and we haven’t even touched on upfront costs.

There has to be a middle ground – there has to be a way for the fan to feel that they’re connected with the artists and that they’re not going through some lame corporate PR house and likewise there has to be some way for the artists to wake up in the morning, smoke a doobie and pick up their instrument without worrying about the 170 emails in their inbox.

That’s the challenge and over the next few weeks, Alex and I are going to be developing our solution for this – we welcome your comments.

Image Credit:  Source Flickr Author: Amarand Agasi

Give Your Girlfiend Tim Halperin For Valentine's Day

Tim Halperin's music is piano driven accessible pop / rock – think The Fray, Ben Folds, ColdPlay with an 80’s twist – that kind of thing – he’s got a great distinctive voice that sits nicely on top and he writes the kind of songs that make your girlfriend open up.

But we’re writing about him today ‘cos we want to throw a light on some of the great ideas he’s putting into place to get his career going.  First off – check this video out:

How cool is that – you’ve got another 2 days to get in there.  What a great idea and doesn’t he come across totally charming and genuine on the video – you don’t exactly need a $5k video budget to make this work do you?

What really struck me though his how he’s quite literally “playing to his audience”- clever guy, playing the Sororities – that’s genius!  Not only do you get gigs you get gigs in front of chicks – in their houses – where their rooms are – as I said Genius.

He’s got smart of use of merch with a hook up into Zazzle – a great "Help Tim” page where he tells you how you can help him and how to connect across his various networks – and finally he’s making good use of NoiseTrade – another tool that helps get his music out and about while still allowing him to make dough.

His site design is pretty simple and straightforward – I reckon he could benefit from having a blog – it would put his videos, photography and news into some kind of context. It looks as though he's on the Joomla platform right now - which is fine but not so easy to get blogging.

If Tim entered the #FREECHAOS competition he could win a brand new spangly wordpress site that would make blogging a snap - it would also get rid of those janky urls which must be buggering up his SEO.

Overall however – I think he’s doing a pretty good job.  If that kind of music is your thing – check him out – he makes it really easy to get hold of him.

Facebook Business Fanpages

Facebook is exploding – over 350 million users and growing like a bad staffing problem. Less than 2 years ago networks like Twitter and Facebook didn’t register on business owner’s radar – now – if you’re not on them, you’re probably losing out. We will be writing more on how best to work with these networks but for now we’re going to look at the basics:

How do I create a Facebook Business Fanpage? It’s pretty simple – go here - http://www.facebook.com/pages/create.php - and you should arrive at this page:

Use the drop down to choose what kind of business you are – today we’re feeling very healthy – unless you’re one of those super anal types who can’t publish anything until it’s perfect don’t check the box under where you have named the page (remember – we’re in the world of perpetual beta!) Guess the captcha and boff! – hit the create page button. You arrive here:

Now’s the time to make a decision – if you have a personal Facebook profile – do you want to sync your business page with your personal page? You can go either way on this – if your business is about you then it’s probably a good idea, if however you sell adult novelties – which is apparently a very profitable business – maybe you don’t want your page linked. Just for fun – let’s keep this unique and set it up as a standalone profile – enter your business email address – guess the captcha again and away you go - you should end up here:

Ta Da! Ok – first things first – let’s get your business logo up there. Put your mouse over the big question mark - a prompt will come up in the top right hand that says Change picture – click it and you get the menu option to load an image from your computer. This is where you can load up your Business’ Facebook Image ( if you don't have one of these - you might want to check out Kilted Chaos' Logo/Avatar development service)

Here’s one of the tricky things about Facebook and images. The image that you load up as a profile image is also the image that Facebook squeezes down to use as your avatar. Now unless you have the time and are handy with an image manipulation tool like Photoshop, this can be a laborious process. The largest image size you can put up there is 200 pixels wide by 600 pixels deep. But – Facebook will take the information that is between 90 pixels and 240 pixels deep to produce the square avatar that accompanies your posts.

In order to have a good looking Facebook page, you need to be thinking ahead in terms of what your business logo is – how it’s going to translate onto Facebook and how you’re going to produce an image that will produce a good looking avatar. Remember – we can do this for you – contact us here.

Ok – so – your image is in place – what next? Time to fill out your information – start off by getting a link back to your website and describing what your business does in the box that says “write something about…” If you write the URL of your website like htis http://yourwebsite.com – it will automatically become a link when you click out of the box.

Next you want to start populating the tabs that run across the top of the page. Info is pretty easy to handle – events are good ones to use too. You can see on the Kilted Chaos page that we have some fancy stuff going on and you can have that too but that will come in a later post. Here's a screenshot of the Kilted Chaos facebook page - click on it to go there and don't forget to become a fan when you're there - we'd really appreciate it!

For now there’s one thing that you should add to your page straight away – and that is your Blog feed. The whole point of integrating your website with your Twitter and Facebook is that it allows you to get as much bang for your content buck as possible. If you can feed your blog posts into your social networks – you’re getting your content into more places and making it easier for people to see you without having to triple your workload.

On a quick side note – if you’re going to truly drive business awareness through Facebook and Twitter you will need to be producing unique content specifically for each platform – but for now – let’s just get you up and running.

Adding Your Blog / Website Content to Your Facebook Business FanPage

Underneath the question mark – which by now we hope is your business avatar / log – (or even your smiling self!) Click on the link that says edit page. You’ll arrive on the following list of options:

Go to the Notes application and select Edit – you’ll arrive here:

See the box on the right "Notes Settings, " underneath that the link that says Import a Blog? Click on that and you will get to here:

Paste the URL of your website’s RSS feed into the box and away you go. Now – for those of you who don’t know where to get that then maybe you really should ask us to do this for you! However – if you’re using Firefox – then go to your website and look in the URL bar – if you see an orange box like this:

Click on it – and it will give you the address of your RSS feed.

So – to sum up – you have a new page – you have your business image loaded up, you have entered a link back to your website and you have added your website’s RSS feed to the page. Pretty good – now you’re all set up and ready to start attracting fans. This is something we will deal with in a later post.

If you would like Kilted Chaos to take care of setting up your Facebook Fanpage for $150 then click here. You will need to have some idea of a business logo, if you don't and you'd like us to produce one for you that will work across your website, Facebook and Twitter, we can do that also for $150.

Twitter is a Broadcast Medium

You run a small business; you want new customers to find you and you want existing customers to come back. You’ve heard that Twitter is some kind of social network that helps you “have a conversation” with customers, but you can’t see how it could add value to your business.

STOP!

Stop thinking of Twitter as some kind of newfangled social media / social networking tool and start thinking of it as a broadcast medium.

Here’s a quote from a pretty successful CEO talking about how he uses Twitter:

“I use it to spread the word when we announce a new Alltop site. Twitter for me is a broadcasting tool. It's not a "social medium" at all.” Guy Kawasaki, Alltop CEO

This is how we think small business owners should be approaching Twitter. The social element absolutely exists, but it only happens as a result of your initial broadcast – it happens when somebody, a potential customer perhaps, finds and reacts to your message.

Your tweets are not only accessible to people on Twitter - your tweets are indexed by the search engines and therefore available to the 300 million searches that happen on Google every day.  At Kilted Chaos we say that "It's easy to be found" and we truly believe that.  It is easy to take 2 minutes in your day and write a tweet from your phone or your computer saying what you are doing - it is - it is easy!  We will show the tools to use and how to go about it - it is not rocket science and you don't need to read a manual.